No Rules Retail - Training Retail Staff to Serve It Up
Presenter: Dan Mann, The Mann Group Outdoor retailers serve consumers who are often well informed, technically savvy, and experienced. Even the uninformed and inexperienced have high expectations about how much information they can get from the salesperson in your store. Meeting these diverse needs and navigating the “new rules” for today’s retail starts with being successful at staff training. Join us to learn how to maximize your training budget, train while the store is open, handle product training alongside operations training, evaluate your effectiveness and develop a “learning culture” within your company This event is made possible through the generous support of and collaboration with Outdoor Retailer/Nielsen Business Media. |
No Rules Retail - Training Retail Staff to Serve It Up |
Retailers "Need to Know" session
